'Serious, sobering report' prompts changes at Minn. fire department

Findings revealed issues stemming from a management culture that "exemplified ad hoc decisions, favoritism, no quality assurance [and] no annual operations or training plan"

'Serious, sobering report' prompts changes at Minn. fire department
Findings revealed issues stemming from a management culture that "exemplified ad hoc decisions, favoritism, no quality assurance [and] no annual operations or training plan"